Privacy Policy
Who we are
We are FRCEM Secrets Ltd, a UK-based company providing educational resources and question banks to help candidates prepare for the FRCEM Single Best Answer (SBA) examination. We create all content on this website ourselves or derive it from trusted medical education sources, and we do not use actual exam papers.
Service Use and Terms
Paid Access:
Your payment grants you access to a curated collection of FRCEM SBA study material and a question bank. You pay for the convenience of accessing reliable material in one place, as well as for the quality and structure of the original questions we provide.
No Copying or Redistribution:
Copying, sharing, reproducing, or redistributing our questions or content in any form is strictly prohibited. This includes taking screenshots or saving content for use outside of the platform. Violating this may result in immediate suspension or termination of access without a refund, and potential legal action.
Cancellation and Refund Policy:
You may cancel your subscription and request a refund within 24 hours of the initial purchase. Refund requests made after this 24-hour period will not be eligible. To request a cancellation or refund, please contact us using the details provided below.
Bundle Expiry and Extension:
Access to content lasts for a limited time based on the bundle you select. To extend access beyond this period, you must make an additional payment. We do not apply extensions automatically; you must request them manually.
Media
We provide all media on FRCEM Secrets Ltd—including diagrams, explanations, illustrations, PDF downloads, and interactive educational content—solely for personal study and exam preparation.
Cookies
We use cookies to improve your browsing experience and collect anonymised usage data. However, you can disable them in your browser settings.
What Information We Collect
When you use our website, we may collect the following types of information:
Personal Information: Your name and email address when you register or subscribe.
Payment Information: We do not collect or store your credit/debit card details. All payments are securely processed through third-party providers: Stripe and PayPal.
Usage Data: We may collect non-identifying data such as IP address, browser type, and pages visited to improve the website experience.
How We Use Your Information
We use your information to:
- Improve our services and website functionality.
- Provide access to our study materials and question bank.
- Send important account or subscription information.
- Respond to your inquiries or customer service requests.
- Send occasional updates if you have opted in.
Third-Party Services
Payments:
- All payments are handled by Stripe and PayPal. We never store or process your card details directly. Their privacy policies can be found at:
Email Communication:
We may use services such as Mailchimp or similar providers to send you updates if you have opted in. Furthermore, these services help us manage communications effectively.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, accordingly, please contact us at:
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